FAQs
Frequently Asked Questions (FAQ)
1. What types of patches do you offer?
We offer a variety of patches, including custom designs, military-themed patches, embroidered patches, and morale patches. You can browse our collection to find the perfect patch that suits your style or needs or let us know and we will work with you to create your own!
2. How can I place an order?
To place an order, simply browse our website and select the patches you want. Add them to your cart and proceed to checkout. You can pay using various payment methods, including credit cards and PayPal.
3. Do you offer custom patches?
Yes! We specialize in custom patches. If you have a specific design in mind, please contact us at [insert contact email] for more information on pricing and design requirements.
4. How long will it take to receive my order?
Processing and shipping times may vary. Typically, orders are processed within 3-5 business days. Standard shipping takes an additional 3-7 business days depending on if its a custom order. Custom orders take minimum 4-7 weeks. You will receive a tracking number once your order has shipped.
5. What is your return policy?
We offer a hassle-free return policy. If you are not satisfied with your patches, you can return them within 30 days of receipt, provided they are unused and in their original condition. For more details, please visit our Return Policy page.
6. What should I do if my patch arrives damaged or defective?
If you receive a damaged or defective item, please contact us within 7 days of receiving your order for a replacement or refund. We’re here to ensure your satisfaction!